ESC Acquires UPLevel

Information Services Corporation (TSX:ISV) (“ISC” or the “Company”) announced today that its Services segment, through its wholly-owned subsidiary ESC Corporate Services Ltd. (“ESC”), acquired all of the shares of a group of companies operating as UPLevel.

5 Ways Business Process Outsourcing Can Help Your Business Succeed

Many businesses are turning to outsourcing firms to support their back-office processes. Find out why.

Call Center Reopening Guide

The COVID-19 pandemic has affected businesses worldwide, and call centers have been particularly hard hit. How can we continue to prioritize the health and well-being of employees while continuing to meet and exceed client needs and expectations?

Find out in our Call Center Reopening Guide.

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5 Ways To…Manage Stress

Here are five healthy techniques that have been shown to help reduce both short-term and long-term stress.

5 Reasons Why Collection Agencies Are Not Your Enemy

Thoughts on why keeping the lines of communication open with a collection agency will benefit you.

5 Ways To…Improve Team Collaboration

Effectively managing any conflicts within your team will ensure everyone remains engaged and invested.

5 Ways To…Boost Your Productivity

Making the most of your time in today’s always-connected world has never been more challenging.

Meet the Team ~ Yangzom T.

Yangzom has spent 20 years bringing joy, passion and compassion to her role with the UPLevel Work Family.

5 Ways To…Improve Your Listening Skills

Listening is every bit as important as speaking. People who give others the opportunity to be heard and understood earn their trust and loyalty.

Meet the Team ~ Abbey S.

This month, the spotlight is on Abbey, Manager of Employee Experience

Meet the Team ~ Mona P.

This month, the spotlight is on Mona, Senior Executive Support and Finance Lead

Happy 20th Anniversary, Tracey!

UPLevel is celebrating a milestone today! Happy 20th work anniversary to Tracey Ivanyshyn, our amazing President & CEO.

Our partners and clients confirm that UPLevel is well differentiated from any other contact centre they have visited.
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About UPLevel

Find out why they call us The Surprise in the Industry, how many languages are spoken at UPLevel, how we measure our decisions and plan our strategies. Check out our list of recognitions & awards - they make us proud and motivate to get better and better. And don't miss the message from our amazing President & CEO, Tracey Ivanyshyn.

Learn more